When you get in contact with us, whether it’s via this website, email, social media or phone call, a member of staff at our head office in Surrey will handle your enquiry.
They will try to get all the information needed to answer any question you have, and deal with your enquiry in the best way possible.
Arranging a Consultation Visit
If you have requested a consultation visit, your local consultant will call you back to arrange an appointment (normally within 24-48 hours). At appointment we will need to ask you some more detailed questions to establish whether you have any firm requirements or what advice you may need in respect of different blind types, ranges, fabrics, layouts, etc.
If you remain unsure which specification would be most suitable for you then we can measure and price for varying options. Nearly all quotations can be prepared on the day of your appointment and provided to you in writing before we leave. Complex quotations with numerous options may be emailed or posted to you following your appointment.
When you make an enquiry with Specialist Blinds you will not be plagued by sales calls or made to feel awkward if you decide against buying blinds.
Peace of Mind
When you make an enquiry with Specialist Blinds you will not be plagued by sales calls, or made to feel awkward if you decide against buying blinds. We are NOT a Direct Sales Company.
We don’t have a call centre or telesales staff either. In fact, because we are an employee-owned company, you will most likely speak to the same person.
If you ask us to call you back in a week’s time, you can be sure that we will call you in a week’s time and that no-one else will call you before then.